Terms and Conditions
Threaded Cross Terms and Conditions
THREADED CROSS CANCELLATION, REFUND, RETURN, SHIPPING and PRIVACY POLICIES
Threaded Cross charges will register on your credit card as Threaded Cross, LLC.
For monthly subscribers, we will continue to donate socks to those in need every month until you cancel your subscription.
To cancel, simply send us an email at firstname.lastname@example.org letting us know that you wish to cancel your subscription.
Please include your name and not any others that you may have bought for a friend.
We will stop donating socks to those in need the month immediately following your cancellation request.
We want to do everything we can to ensure that you are happy with your Threaded Cross experience. Our policies are stated below, but you can always email us at email@example.com and we will work to ensure your satisfaction as best we can.
We are happy to refund the cost of any order made in error, as long as we haven’t already donated the socks you purchased for those in need. For example, if you accidentally order two subscriptions and only wanted one subscription, we’re happy to cancel the second subscription and refund your money. If we’ve already shipped the socks for the second subscription, we’ll cancel any future socks for the canceled subscription but cannot refund the cost of the socks that have already shipped.
We do not refund the cost of socks that you have purchased and have already been donated to those in need. See our Returns Policy for more details on how we’ll take care of those situations.
We do not refund shipping costs for any packages that have already shipped.
DELIVERY AND SHIPPING POLICY:
We ship in the United States via USPS. There is no charge for each pair of socks we ship in the United States of America
Our shipping charge is subject to change at any time.
When you interact with us, we automatically receive and store certain types of information, such as the content you view, the date and time that you view this content, the products you purchase, or your location information associated with your IP address. We use the information we collect to serve you more relevant advertisements (referred to as “Retargeting”). This is statistical information used to monitor the usage of our website and for advertising purposes. This information does not include personal information.
As you browse www.threadedcross.com, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partners, will present you with retargeting advertising on other sites based on your previous interaction with www.threadedcross.com. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit our display advertising partners pages to opt out of their partners’ targeted advertising.
DISCLOSURES OF PERSONAL INFORMATION
In general, it is not Threaded Cross’ practice to disclose personal information to third parties.
We may share personal information in two instances:
First, Threaded Cross may share personal information with our contractors and service providers in order to maintain, enhance, or add to the functionality of the Website.
If Threaded Cross is required to provide a third party with your personal information (whether by subpoena or otherwise), then provided we have collected and retained an email address for you, Threaded Cross will use reasonable means to notify you promptly of that event, unless prohibited by law or Threaded Cross is otherwise advised not to notify you on the advice of legal counsel.
SECURITY OF PERSONAL INFORMATION COLLECTED VIA THE WEBSITE
Threaded Cross has implemented reasonable measures to protect against unauthorized access to and unlawful interception or processing of personal information that Threaded Cross stores and controls. However, no website can fully eliminate security risks. Third parties may circumvent our security measures to unlawfully intercept or access transmissions or private communications. We will post a reasonably prominent notice to the Website if any such security breach occurs.
We implement a secure processing server on our site when collecting information to ensure a high level of security for your personal information entered such as bank details and credit card information.
EMAILS AND NEWSLETTERS
We use the personal information you provide when you send us emails or sign up to receive our newsletter to respond to your request. For example, we will use your email address to reply to an email you sent us or—with your permission—to send you communications about news and events related to Threaded Cross. Personal information submitted as part of our email newsletter is used for the purpose of managing the newsletter. Your name and email address will never be intentionally made visible to other list participants when you receive the newsletter.
The Website is not directed at children under the age of 13. Consistent with the federal Children’s Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personal information from anyone under the age of 13 without requiring parental consent. Persons under 13 years of age are specifically prohibited from submitting any personally identifiable information about themselves or other persons under 13 years of age. Any person who provides their personal information to THREADED CROSS through the Website represents that they are 13 years of age or older.
Effective Date: November 1, 2018